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bullet BEST Eurail prices around.
bullet SAME DAY order processing.
bullet SERVICE fast & unbeatable.
bullet SECURE on-line ordering.
bullet GROUP travel discounts.
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We are commited to bringing you the best priced rail passes while providing unbeatable customer service. Please dont hesitate to contact us if you have any questions!
extra stuff
Bike Tours France
Bicycle tours in France.
Paris Visite Pass
Paris Metro & Bus access.
London Travel Card
Underground & Bus access.
British Heritage
Museum & attraction access.
ISIC Card
Student discount & ID card.
Heathrow Express
Airport express to Londons Paddington Station.
Gatwick Express
Airport express to Londons Victoria Station.
other passes
Eurail Airline Tickets
Eurail Hotels in Europetrk
Eurail Car Rentals
Eurail Travel Gear
 
PassRefunds

  • Rail Europe can only provide refunds for totally unused or unvalidated tickets. For more details, please refer to our Terms and Conditions.
  • Policies vary depending on the type of train and fare that you book.  Just check the “details” tab of each fare for more specifics. Refunds, when applicable, pertain to totally unused and unvalidated tickets only. A minimum 15% cancellation charge will apply. In addition, refunds and exchanges are subject to a 5% administrative fee per train ticket.

  • How to request a refund:

    If your travel documents are in the form of “paper” documents, please return your unused, unvalidated tickets/pass to your travel agent, or send to:

    Customer Relations
    Rail Europe, Inc.
    44 South Broadway, 11th Floor
    White Plains, NY 10601
    (914) 682-2999

    In order to be eligible for a refund, most tickets/passes must be returned at least 3 days prior to the departure date or to be stamped "Unused" at a rail station in Europe. Please also send brief letter to Rail Europe, Inc. including the original reference number on the order. It is strongly suggested that you send these documents by some type of traceable mail for proof of delivery.

    If your travel documents are in the form of “e-tickets”, please send an email to:

    Customer Relations
    Rail Europe, Inc.
    customerrelations@raileurope.com

    In order to be eligible for a refund, most tickets must be returned at least 3 days prior to the departure date. Please include in your email the original reference number on the order. Be sure to also include your contact information and advise on which items you are requesting refunds. Your email request must be sent to customerrelations@raileurope.com within the timeframe allowed for refunds.